How do I pause a subscription? How does pausing a subscription work? If you have a Premium subscription but aren't going to use it for a period of time (such as going on summer vacation), you can pause it on your Account page. This ensures you aren't billed during the time you aren't using QuillBot, but it does not cancel your subscription. To pause a subscription, first go to your Account page. There, you will see a tab called “Your Plan.” In that section, you will see an option to pause your subscription:
If you click on the Pause option, you'll then be shown a menu that asks how long you'd like to pause your subscription for. You can choose between 30, 60, and 90 days.
Once you select a reason and press “Continue,” you will get an alert confirming what you have selected:
Your subscription will then be paused and set to resume on the date displayed. This will also push your automatic renewal date back by the same duration. This reflects the fact that you will not have Premium access during this time. After pausing, you can also resume your subscription. Simply go to your Account page and select the “Resume” button. After confirming, your subscription will return to Premium, and you will have access to all features again. Note that your billing date will still be pushed back the number of days you were paused. For example, if you were paused for 7 days, your subscription will automatically renew 7 days later than it originally would have.
For Team Plan users: Premium subscriptions bought through our Team Plan are not eligible for pausing. |
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