I subscribed via the App Store or Google Play Store, but I can't access any Premium features. What should I do?

First, make sure to log in to your QuillBot account using the same account information used to subscribe. 

If you still can’t access Premium features, follow these steps:

1. Open the QuillBot app on your device
2. Go to “Account”
3. Go to your profile section
4. Tap "Restore" beside “Restore your purchase”

If you’re still having trouble, please contact us (https://help.quillbot.com/hc/en-us/requests/new) with your Apple email order ID/receipt or your Google Play order number.