I unsubscribed, and I'm still being billed?

When you unsubscribe on the account page, this does not immediately cancel your account, but instead sets your account to expire at the end of your billing period. Billing periods are determined by the subscription you purchased, and can be a month, six months, or an entire year.

If you would like to cancel immediately, or tried cancelling after a renewal had been scheduled, please contact us and we will help ensure your subscription is cancelled.