The QuillBot icon (or Quilly as we call it) could be grayed out for a number of reasons. Here are a few reasons why Quilly might be grayed out for you:
- You aren’t logged in to your QuillBot account in the extension.
- The Google Document that you are working on uses an older HTML rendering that QuillBot does not support.
- The Google Document uses pageless mode or any other unsupported mode.
- The QuillBot Extension is disabled from the settings popup.